FAQs

Frequently Asked Questions (FAQs)

1. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery, as long as it is unused and in its original packaging.

2. How do I process a return?
To process a return, please contact us via our Live page on Facebook, Instagram or TikTok or email us at info@daileylifestore.com. We will guide you through the return process.

3. When will I receive my refund?
Once we receive and inspect your returned item, we will let you know if your refund has been approved or rejected. Approved refunds will be processed within 10 business days using your original payment method.

4. Can I cancel my order?
Yes, you can cancel your order. If you wish to cancel before your order ships, please contact us immediately. We will then process the cancellation and issue a full refund.

5. What should I do if my item is damaged or defective?
If your item arrives damaged or defective, please contact us immediately. We will assist you in resolving the issue, whether it is an exchange or a 10-day money back guarantee.

6. How do I contact customer support?
You can reach us via our Facebook Live page, Instagram or TikTok, or email us at info@daileylifestore.com. Our customer support team is happy to help!

8. Where can I find updates on my order?
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this email to track the progress of your order.

If you have any other questions not covered here, please feel free to contact us!